Privacy Policy

Privacy Policy

Effective Date: July 11, 2026

At ROMUNGRO, protecting your privacy is as important as crafting each piece with care. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

Information We Collect

When you use our website, we may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number (if provided)
• Billing address
• Shipping address
• Order details
• Personalization requests and custom measurements submitted with your order

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate regarding your purchases
• Respond to customer service inquiries
• Create personalized and made-to-measure products
• Improve our website and customer experience
• Comply with legal obligations
• Send marketing communications only if you have chosen to receive them

Payment Information

Payments are processed securely through trusted third-party payment providers. ROMUNGRO does not store your complete payment card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services. You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Professional service providers assisting in the operation of our business

These providers receive only the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to safeguard your information using commercially reasonable practices.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

ROMUNGRO does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

ROMUNGRO Customer Care

Email: info@romungro.com